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Tuesday, February 07, 2012

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5/6/2009 2:46 PM:  Windows Live 2009 and audio video (webcam) issues- FIXED!

GibbsUSA.net smilie: grumpy Microsoft are now pushing Internet Explorer 8 and Windows Live "Essentials" as high priority updates. When I first tried Windows Live Messenger 2009 I could not get it to recognize my web cam or audio setup (on ANY of my home machines).

With the recent purchase of the new netbook, I noticed that it DID work before I installed McAfee! Interesting...

Cut a LONG story short (and much installing, uninstalling, testing etc) it turned out to be McAfee SiteAdvisor that was causing ALL the problems...good news...the fix is SIMPLE!!! GibbsUSA.net smilie: cool

I can only speak for Windows XP, but if you follow these steps, Windows Live Messenger 2009 "should" be able to use your video and audio!

1. Click on "Start" and select "Run"
2. Enter "C:\program files\mcafee\SiteAdvisor" (without the quotes)
3. Locate and edit the file called "sasets.ini"
4. Within the file, find the section titled "[msnmsgr.exe]" and edit the key below it to say "Enabled=0"
5. Save the updated INI file and restart the "McAfee SiteAdvisor Service" (Computer Management/ Services)

This worked for me!!! GibbsUSA.net smilie: lol

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